FAQ's
❓ Frequently Asked Questions (FAQ)
Nayyab Collection
We’ve answered the most common questions below to help you shop with confidence.
🛍 1. What products do you offer?
We offer premium ethnic wear including sarees, lehengas, and stylish suit sets at affordable prices.
🚚 2. How long does delivery take?
Orders are processed within 24–48 hours.
Delivery usually takes 3–7 working days depending on your location.
💳 3. What payment methods do you accept?
We accept:
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UPI
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Debit/Credit Cards
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Net Banking
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Cash on Delivery (COD)
All online payments are 100% secure.
Get 10% off on all Prepaid orders
🔄 5. What is your return policy?
Returns are accepted only if the product is damaged or defective.
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An unboxing video is mandatory.
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Complaint must be raised within 48 hours of delivery.
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Products must be unused and in original packaging.
Size-related returns are not accepted.
❌ 6. Can I cancel my order?
Orders can be cancelled within 12 hours of placing the order.
Once shipped, cancellation is not possible.
📏 7. How do I choose the correct size?
Please refer to our Size Guide page before placing your order.
We recommend checking measurements carefully to avoid size issues.
🎨 8. Will the color be exactly the same as shown?
Slight color variation may occur due to lighting and screen resolution differences.
📞 9. How can I contact customer support?
You can reach us at:
📧 Email: ezymart70@gmail.com
📞 Phone: +91 8769825523
🕒 Support Hours: Monday – Saturday (10AM – 6PM)
🔐 10. Is my payment information secure?
Yes. We use secure and trusted payment gateways to ensure your payment details are protected.
💖 Final Note
At Nayyab Collection, customer satisfaction is our top priority.
If you have any other questions, feel free to contact us anytime.